An interactive online program for building rapport and managing different types of behaviour - even in the most difficult interactions. Whether you are dealing with difficulties at work (colleagues, bosses, customers) or tricky conversations with family (kids, teens, parents) our courses will guide you on the best way to handle difficult interactions.

 

We discuss the fundamentals of good listening and what is required to build an atmosphere conducive to rapport, as well as how to read other people's behaviour styles and adjust accordingly. 

 

Our short courses provide an overview of the ORBIT model of communication with short interactive videos and every day examples. We will teach you how to be a better listener and a far more effective voice in building rapport. 

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If you are interested in interviewer training, we have a separate orbit online course consisting of 8 modules that you can enroll in. 

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Rights and permissions: ORBIT is copyrighted and the joint intellectual property of Laurence and Emily Alison and the University of Liverpool. Our online courses are for personal not commercial use and materials must not be used elsewhere without express permission from the ORBIT team. 

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Joining instructions: Join our orbit online community by creating an account on our website and confirming your email. Then return to this page to proceed with payment.